Over the years OBS has developed valuable resources and training tools for our clinics and are happy to share some of them here with our compliments to the optometric community.
ICD-10 OPTOMETRIC ROUTE SLIP, 2020 Revisions
For offices that use paper route slips or need a backup for those times when their software is down, OBS has compiled an ICD-10 Route Slip. Click here to download a copy of the new route slip: ICD-10 Route Slip
FREE MARKETING POSTERS FOR YOUR OFFICE
OBS has created marketing posters you’re welcome to download and use at your office! These can either be printed as 8x10s to display on a counter or 16x20s to display on a wall. You will also find matching Facebook graphics (see below) for many of the posters if you want to use them in tandem!
FREE IMAGES FOR YOUR PRACTICE’S FACEBOOK PAGE
Many practices use Facebook as a great tool to stay connected with their patients. However, coming up with informative posts and interesting graphics is always a challenge. OBS got creative and developed dozens of marketing, educational, inspiration, and seasonal graphics that you can download for your Facebook page. Use one or use them all! The images can be posted alone or used in conjunction with your own content. Enjoy!
INFORMATIVE ARTICLE ON MEDICAL-ROUTINE COORDINATIONS TO INCREASE PRACTICE REVENUE
Many optometric practices struggle with the dilemma of whether to bill an annual exam as medical or routine. This informative article offers insight in helping doctors resolve this problem, as well as a discussing coordination of benefits between medical and routine vision carriers to significantly increase practice revenues.
To read the article online, click here. To download a printable PDF, click here.
PREDETERMINATION FORM FOR MEDICALLY NECESSARY CONTACTS THROUGH COMMERCIAL HEALTH PLANS
The rules for filing medically necessary contact lenses with routine payers like VSP or EyeMed are clearly defined and relatively simple. However, medical insurances don’t always understand the world of optometry, and getting a medically necessary claim to process correctly can be tough. Many medical insurances don’t cover medical contacts at all, or if they do, they pay so poorly that the office can lose money if they don’t handle these claims correctly. In order to help, we’ve created a predetermination form your practice can use when verifying benefit information with commercial medical carriers. Either send this form in or use it as a guide on what questions to ask when you call for benefit information.
Print the PDF here: Commerical Predetermination Form
HELPFUL INSURANCE HANDOUT FOR YOUR PATIENTS
Sometimes patients have a difficult time understanding why they owe a balance after their insurance claim has processed. Deductibles, coinsurance, copays, and noncovered services can be confusing if you don’t work in the field. Therefore, we’ve compiled a brief handout that goes over terms, hoping that this will help unhappy patients understand why they owe and redirects their questions to their insurance company. Print the PDF here: Patient Insurance Handout
PRACTICE POINTERS: TIPS FOR SUCCESSFUL INSURANCE BILLING
We offer a regular feature on our Facebook page called “Practice Pointers,” where we provide helpful billing tips. If you’ve missed some of our posts, we’ve included a few of them here for in the hopes that you will find them helpful. Or follow us on Facebook! In addition to billing tips, we also provide news updates about what’s happening in the industry, fun posts about what’s going on at OBS, and important notices to keep your practices in the know! Go to PRACTICE POINTERS ARCHIVE
OFFICE TRAINING VIDEOS: AVAILABLE FOR OBS CLIENTS ONLY
We find that staff members at our offices often have many of the same questions. This is especially true when you hire new staff. Therefore, OBS has compiled a video training library on common topics our offices often ask us about. Topics include standard billing procedures for coding, check-in, and checkout; medical vs routine billing; cataract post-op co-manages; traditional Medicare vs replacement plans; VSP medically necessary contacts; and coordination of benefits. If you do not have the password to gain access to these videos, please call your coordinator or Mary, our training and curriculum manager, toll free at 877.727.3695. Check back frequently since we are adding new content regularly! Office Training Videos for OBS Clients Only
Disclaimer: OBS has made every effort to ensure these documents are accurate and reflect current billing standards at the time they were created. However, the field of insurance billing for optometrists changes regularly, and it is the responsibility of the doctors and staff to review any documents to ensure they accurate and meet the policies of your office. As such, these materials are offered “as is” with no warranty provided of any kind.
